Privacy Policy

ThinkingGiving CIC (“we”, “our” or “ThinkingGiving”) is committed to protecting the privacy of all individuals in respect of whom we hold personal information. Please read the following Privacy Policy which explains how we use and protect your personal information.

For the purpose of the Data Protection Act 2018 and the EU General Data Protection Regulation (the “GDPR”) (together, the “Data Protection Legislation”), the data controller is ThinkingGiving CIC, registered company number 13670817 with registered address 71 Courtfield Gardens, London SW50NJ.

We take your privacy seriously and we are committed to keeping your information private. By providing us with any information about yourself, you understand that we will process your personal information in accordance with this Privacy Policy.

1. What information do we collect and what do we do with it?
   When you subscribe to the ThinkingGiving course on our site, as part of the enrolling process, we collect the personal information you give us such as your name and email address.
   
   Email marketing: we may send you emails about our course and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
2. How do you get my consent?
   When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
   
   How do I withdraw my consent?
   If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at privacy@thinkinggiving.org.uk or mailing us at: ThinkingGiving, 71 Courtfield Gardens, London SW5 0NJ, UK
3. Disclosure
   We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4. ThinkingGiving
   Our course and site is hosted by Illumini in London, United Kingdom, which provides us with the online course creation platform that allow us to sell our product/services to you. Your data is stored through ThinkingGiving’s data storage, databases and the general ThinkingGiving application. They store your data on a secure server behind a firewall.
   
   Payment
   If you make a purchase on our site, it is processed by the third party payment processor Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
   
   All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express.
   
   PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
5. Third Party Services
   In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
   
   However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
   
   For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
   
   Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
   
   Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

   
   Links

   When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security
   We take steps to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will only keep your personal information for as long as we reasonably require and for the activities we have detailed above. This means we will retain personal information for the duration of any contract we have with you, in line with any legal obligation for data retention (such as that for HMRC) or, primarily, until erasure is requested by you.
   
   Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your data transmitted via email and/or our website; any transmission is at your own risk.
   
   If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
   
   Cookies

   We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customise our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

   • We use cookies to recognise your device and provide you with a personalised experience.
   • We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
   • Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

   
   Web Analysis Tools

   We may use web analysis tools that are built into the ThinkingGiving website to measure and collect anonymous session information.

7. Changes to this Privacy Policy
   We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
   
   If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

   
   QUESTIONS AND CONTACT INFORMATION

   If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact info@thinkinggiving.org.uk or by mail at ThinkingGiving, 71 Courtfield Gardens, London SW5 0NJ.

   Should you wish to take any complaints or queries further, you have the right to contact the Information Commissioner’s Office regarding such issues. Further information about how to make a complaint can be obtained at www.ico.org.uk or by telephoning 0303 123 1113.